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 VAC Contacts' Info

 

Updated:  04 Apr 2020

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VAC General Contact Numbers

Governments' Directories

http://canadaonline.about.com/od/govtdirectories/Canadian_Government_Directories.htm

VAC Electronic Phone Directory

http://sage-geds.tpsgc-pwgsc.gc.ca/cgi-bin/direct500/eng/XEou%3dVAC-ACC%2co%3dGC%2cc%3dCA or,

General Inquiries

All questions or comments on your VAC services and benefits may be directed to the following toll-free number:

VAC Assistance Line: 1-800-268-7708

Canada
1-866-522-2122 (English)
1-866-522-2022 (French)

US: 1-88-996-2242

UK/Ge/Fr/Be: 00-800-996-222421

Any other country: (613) 996-2242 (Collect)


VAC Treatment Authorization Centres

1-866-811-6060 (English)
1-866-812-5050 (French)

Telephone :  902-566-8796
Fax :  902-566-7371


VAC Web site

Web Site: http://www.veterans.gc.ca 


VAC Meetings, Summits and Ministerial Veterans Advisory Groups

Latest VAC-veteran meetings/summits, see... http://www.veterans.gc.ca/eng/about-us/stakeholder-engagement

Current VAGs and reports, see... http://www.veterans.gc.ca/eng/about-us/advisory-groups


Bureau of Pension Advocates (BPA)

1-877-228-2250

Head Office and Appeals Unit
P.O. Box 7700
Charlottetown, PE C1A 8M9

Web site: http://www.veterans.gc.ca/eng/about-us/organization/bureau-pensions-advocates


Veterans Review and Appeal Board (VRAB) Contacts

Telephone: -800-450-8006

If you reside outside Canada: 1-902-566-8835

Mailing Address:

 

161 Grafton Street
PO Box 9900
Charlottetown, Prince Edward Island

C1A 8V7, Canada
 
Website:
http://www.vrab-tacra.gc.ca/

 


Veteran Ombudsman (OVO) Contact Numbers

Web Site: www.ombudsman-veterans.gc.ca 

Calendar: Veterans Ombudsman Schedule of Events

Mailing Address:

 Veterans Ombudsman
  P.O. Box 18
  Stn. "B"
 Ottawa, ON
 K1P 6C3

Toll-free telephone: 1-877-330-4343

Toll-free fax number: 1-888-566-7582

Outside of Canada, call collect: 902-626-2919

Email: info@ombudsman-veterans.gc.ca

Submit Complaint:  http://www.ombudsman-veterans.gc.ca/eng/complaint

Imprimez le formulaire de plainte (PDF): http://www.ombudsman-veterans.gc.ca/fra/plainte


Parliamentarians' Contact Info

See... https://lop.parl.ca/sites/ParlInfo/default/en_CA/People/parliamentarians


Other Inquiries

Client inquiries related to Canada Remembers, the Bureau of Pension Advocates, the Veterans Review and Appeal Board or other branches/units within the department will continue to use the existing toll-free numbers listed below:

Access to Information and Privacy (ATIP):

1-877-566-8609 (Toll-free)

If you reside in Charlottetown, PE: 1-902-566-8567

Access to Information and Privacy Office
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE C1A 8M9

Canada Remembers: 1-877-604-8489

Veterans' Week and Educational Resource Materials Inquiries: 1-877-604-8469

Federal Healthcare Partnership

Client inquiries related to the Federal Healthcare Partnership Web site, please send an e-mail to: mailto: FHP.PFSS@vac-acc.gc.ca

Funeral and Burial Information (Last Post Fund):

1-800-465-7113

Web Site: www.lastpostfund.ca

  


  

Other Important Phone Numbers

 

Effective: 06 Sep 2018

 

VAC / Call Centre

1 (866) 522-2122 / 522-2222

 

Canadian Forces Pension

1 (800) 267-0325

 

Canada Pension Plan

1 (800) 277-9914

 

Canada Pension plan / Disability Benefits (CPPDB)

1 (800) 277-9914

 

SISIP

1 (800) 565-0701

 

Aids to Daily Living / VAC   (Agent-Orange)

1 (709) 772-4901

 

MANAGER - Treatment Authorization Centre / VAC

1 (866) 522-2122

 

Bureau Pension Advocate / VAC

1 (877) 228-2250

 

Human Resources Development Canada / CPP Disability Benefits

1 (800) 277-9914

 

Pensions Canada / CDN Forces

1 (613) 995-9307  FAX: (866)719-4043

 

REVENUE CANADA

1 (800) 059-2250

 

CFPAF - LOANS / DND

1 (613) 760-3447

 

UNEMPLOYMENT INSURANCE

1 (902) 426-3858

Normal Benefits: 42 weeks
Sick Benefits: 15 weeks

COMMUNITY SERVICES

1 (902) 424-5110

GRANTS / LOANS / HOME REPAIRS  - 4% INTEREST

CANADIAN FORCES Medals & Decorations

1 (877) 741-8332

 

CAMPAIGN Medals Replacements

1 (800) 465-6890

 

AUTHORIZATION - BLUE CROSS

1 (888) 262-4033

 

Beech Wood Cemetery  / NATIONAL CEMETERY

1 (613) 741-9530

 

NATIONAL ARCHIVES / OTTAWA

1 (866) 578-7777

 

PUBLIC SERVICE HEALTH CARD

1 (800) 267-6542

 

RECORD of BIRTH CERTIFICATE

 1 (888) 242-2100

 

PAY OFFICE for Released Members

1 (800) 773-7705

 

SISIP / RARM - OTTAWA

1 (800) 267-6681  FAX: (613) 760-3429

 

MEDIC ALERT

1 (416) 696-0267 / Toll Free: 1 (613) 668-1507

VAC will pay up to $100.00 for this with a receipt.

Veterans Pins for years Served

1 (800) 443-0394

 

MEDICAL RECORDS

1 (866) 578-7777

Released less than 5 years contact your Base Hospital at loc of release. If more than 5 years have lapsed since release date, then contact NATIONAL ARCHIVES.

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