Medavie/Blue Cross Service Provider

General. For treatment benefits see http://www.veterans.gc.ca/eng/services/health/treatment-benefits/info-providers/bppr .

Client Payment. Clients of VAC, in possession of their Blue Cross Medavie card and client number, may pay the service provider (doctor, therapist, Psychologist, etc) up front, and then seek reimbursement using the form:

Treatment Benefits/Services - Programs of Choice 1-14

Client Reimbursement Claim Form

VAC form number is VAC91Be (2013-10)* *Note: The issued year for the form may change.

Mailing address if not completed on line is on the form.

Service Provider Registration . If a client of VAC is unable to pay up front or prefers to have the service provider, so long as they accept, directly reimbursed from Blue Cross Medavie. The veteran should be prepared to advise or give the service provider a copy of the following steps. These steps are through an Internet connection:

In the Address Bar type: (Please note a service provider cannot goggle these instructions)

• www.medavie.bluecross.ca

• click on Health Professionals

• click on in upper right corner the orange Log In

• click on Register

• fill in Professional Information

Once completed the service provider should receive an email in 2-4 business days with an approval, or not. A service provider kit will also be provided.

For more information, see http://web-beta.medavie.bluecross.ca/en/index .

Service Provider Payment. Once the service provider has been approved, and notified by Blue Cross Medavie on the VAC client's treatment plan, duration and reimbursement amount for services, after each session with the VAC client, the service provider needs to submit the following form:

Claim Form for Programs 1, 7, 9, 11, 12 (VAC Only), 13, 14 (CNIB Only)

VAC form number is VAC-026B 10/11* *Note: The issued year for the form may change.

Payment may come in various forms. See http://web-beta.medavie.bluecross.ca/en/health-professionals/directdeposit .

Other forms for service providers may be found at http://www.veterans.gc.ca/eng/services/health/treatment-benefits/info-providers/ifp-forms .

Blue cross Medavie Assistance. If at anytime the Service Provider hits a stumbling block they can call:

1-888-261-4033, then follow the prompts and a Medavie/Blue Cross Medavie will help.